Privacy policy

 Principles of data protection  

  • The collection of personal data will be carried out only for the specified, explicit and legitimate purposes (presented in point 8.4)  
  • The data will NOT be processed by third parties in a manner incompatible with these purposes;
  • Personal data will be accurate and up to date (if necessary);
  • The processing of personal data will be done in a legal, fair and transparent manner;
  • All personal data will be kept confidential and stored in a highly secure manner;
  • Personal data will not be shared with third parties unless this is necessary in order to provide services in accordance with existing agreements between the parties;
  • The persons to whom the data are processed have the right to request access to personal data, to rectify and delete them, to oppose or restrict the processing of data, as well as the right to data portability.


Personal data

  • Personal data means any information that may be linked to an identified or identifiable person.
  • Personal data includes all types of direct or indirect information (ie used in connection with other data) relating to the subject person, such as name, surname, address, e-mail address, telephone number, etc.


Collection of personal data

  • The data we collect may include the following:
  • Name and contact details (your first and last name, e-mail address, postal address for courier tickets, telephone number)
  • Data about your device and about the way you and the device interact with our products.
  • We collect data about the features you use, the products you purchase, and the web pages you visit.
  • Data about the device and network you use to connect to our products. These include data about operating systems and software applications installed on your device, including product keys. They also include IP address, language settings, and regional settings


The purpose of collecting personal data

  • Informing customers about the validation and shipment of orders, resolving cancellations or problems of any kind regarding an order, the products and / or services purchased
  • Sending newsletters and / or periodic alerts, using e-mail (e-mail), only if the data subject (the buyer) has explicitly agreed.
  • Market research, tracking and monitoring of sales / customer / buyer behavior.
  • Also, Ticketing Nation Srl  may provide the personal data of the buyer to other partner companies, but only on the basis of a confidentiality commitment on their part and only for the purposes mentioned above, which guarantees that this data is kept secure and that the provision of such personal information is done according to law. in force, as follows: payment / banking service providers, courier service providers, marketing service providers or other services provided by companies with which we can develop joint bidding programs on the market for our goods and services.
  • The personal information of the buyer can also be provided to the Police, the General Prosecutor’s Office, the courts and other competent state bodies, based on and within the limits of the legal provisions and as a result of expressly formulated requests.


Use of personal data

  • We will use personal data only for the purpose for which it was collected and will store the data only to the extent necessary for the purposes mentioned above (point 8.4).
  • We will keep the customer’s information for the period in which his account is active, for any of the purposes mentioned above (point 8.4).
  • Access to personal data is strictly limited to staff and associates, Brain Agency SRL, Cluj, Cluj-Napoca Edgar Quinet Street no. 26, Ap 45, RO29906968, J12 / 686/2012 which have the necessary authorization and the clearly defined need for the use of data.
  • If users do not wish to disclose personal data to these companies, they are asked to contact the DPO at the email address CONTACT@THEINNER.RO


Security of processing

  • Personal data will be processed  securely and appropriate technical measures will be applied and maintained to protect against accidental or unlawful destruction or loss, alteration, disclosure or unauthorized access, especially when the processing involves the transmission of data through a network both against and against any other form of illegal processing.
  • Questions regarding the security of personal data can be sent to


Access and rectification or deletion of personal data

  • Customers have the right to request at any time access to: rectification, portability, deletion or restriction of the processing of data collected.
  • To keep personal data up to date, we recommend that users inform us of any changes or discrepancies.
  • To view or modify personal data or to obtain information about personal data, please contact the DPO at the email address: Signed and dated request.
  • Subscribing to our newsletter gives you the opportunity to be up to date with the latest promotions, loyalty programs, access to the order history, vouchers / discount codes and personalized offers by e-mail
  • If a subscriber to our newsletter does not open our submissions within a period of 5 months, we reserve the right not to send any more to the respective e-mail address, in addition it will be permanently deleted from the subscriber database.

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